Shipping
Free Standard UK Shipping over £30
UK Free Standard Shipping is dispatched the next business day (unless we email you or call you to notify you otherwise, or unless stated in your product title).
UK orders are delivered via UK Royal Mail 1st Class. There is no tracking. They are delivered within 2-4 business days, and do not require a signature.
For Orders Under £30 UK Shipping is £3.50 and is UK Royal Mail 1st Class post.
As above - dispatched the same, or next working day (unless we email you or call you to notify you otherwise, or unless stated in your product title).
UK Next Working Day Shipping is £6.95
UK orders placed before 2pm Monday to Friday will be delivered the next working day, using Royal Mail Special Delivery.
A signature is required for UK Next Working Day Delivery Orders.
****Free Next Working Day Delivery for Orders over £100****
There is an admin fee of £4 if you return part or all of an order that qualified for free delivery. It is the cost difference between 1st class and Next Day delivery.
Please Note:
Orders placed after 2pm, or on the weekend, or a bank holiday, will be processed the next working day (and delivered in 2 working days).
(So if you order on a Sunday for example, your order will be delivered on Tuesday).
Please note a signature is required for Next Working Day Delivery Orders.
International Standard Shipping to EU and Ireland - £17/€19.99
For orders to the EU: to make your shopping experience as seamless as possible, we pay your import duties for you in advance. This means we need to charge a £17/€19.99 fee.
Dispatched within 1 business day, delivered within 4 – 11 days.
Sadly, shipping to Europe involves a lots of admin and we need to use a courier for some countries like Ireland, which makes our costs much higher. We therefore only accept orders to EU that are over £65/€80 in value. We apologise for the situation, and we are grateful for your support. If you place an order, we charge £17/€19.99 for delivery, and your duty is pre-paid. We usually deliver via DPD.
International Standard Shipping to North America - £6 but you pay any import duties
Dispatched within 1 business day, delivered within 4 – 11 days.
Please note for international customers in North America: you are responsible for any import charges or taxes.
International Orders are delivered via Royal Mail International Tracked services (where available).
International Standard Shipping to the Rest of Europe* and the Rest of the World - £20 but you pay any import duties
- Rest of Europe dispatched within 1 business day, delivered within 4 – 15 days.
- Rest of World dispatched within 1 business day, delivered within 4 – 15 days (although to some countries this can be longer).
Please note for international customers in the rest of Europe and the rest of the World: you are responsible for any import charges or taxes.
Sadly, we have had issues when shipping to some countries in the rest of Europe or the rest of the World where they simply did not arrive, even if tracked. As a result, we need to use a courier for those countries, which makes our costs much higher. We therefore only accept orders to the rest of Europe that are over £65 in value. We apologise for the situation, and we are grateful for your support.
International Orders are delivered via DPD or via Royal Mail International Tracked services (where available).
*The rest of Europe includes: Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, North Macedonia, Moldova, Monaco, Montenegro, Norway, Réunion, San Marino, Serbia, Switzerland, Turkey, Ukraine.
Upgraded International Shipping Services
Worldwide orders: Expedited delivery within 5 days is available, and costs £25 to the USA, £35 to EU, Europe and the rest of the world.
Delivery will be made via a courier. Please leave your phone number for the courier if you choose this option. It is possible we may have to contact you to arrange extra shipping fees over those charged, as worldwide courier charges vary so greatly.
Our beautiful, environmentally friendly gift wrap is included with every order.